Social media terms of use

We use social media to communicate and engage with New Zealanders about transport policy and related issues. 

Ministry of Transport New Zealand (Facebook) (external link)

Ministry of Transport New Zealand (Twitter)(external link)

Ministry of Transport New Zealand (LinkedIn)(external link)

These terms of use apply to all of our social media accounts, unless otherwise specified. By using or accessing our social media accounts, you agree and affirm the conditions of use of the particular social media platform and our individual page or account.

Our followers can expect to receive regular updates including:

• news
• transport policy developments
• invitations to provide us with feedback
• information about recruitment
• campaigns/messages from other transport agencies, such as Waka Kotahi, NZ Transport Agency and Maritime NZ.

We may follow/like organisations and individuals that are relevant to our organisation. This does not imply endorsement or guarantee the accuracy of their information.

Acceptable use

We reserve the right to remove content that:

• is deemed offensive, abusive or obscene
• is not relevant
• breaches legislation, copyright or intellectual property rights
• is discriminatory
• has political bias
• constitutes spam
• refers to commercial activity, including advertising.

We may report, block or ban anyone who posts the above content or comments, or who breaches these terms of use or the terms of use of the relevant social media platform.

• Facebook Statement of Rights and Responsibilities (external link)
• Facebook Community Standards (external link)
• Twitter Terms of Service (external link)
• Twitter Rules (external link)
• Instagram Community Guidelines(external link)
• Instagram Terms of Use(external link)
• LinkedIn User Agreement (external link)

Engagement

Our social media accounts are monitored Monday to Friday 8.30am–5pm. We will respond to private messages, as soon as we can, during business hours.

While we will attempt to answer all questions, we cannot enter into any discussion related to politics. We will review replies and comments made to us, and pass any emerging themes or helpful suggestions to the relevant people in the Ministry of Transport. However, we may choose not to reply to irrelevant or offensive questions and statements.

We may choose to retweet, repost, mention or post information by other organisations and/or individuals for the interest and information of our followers. However, we do not endorse or guarantee the accuracy of this information.

Email socialmedia@transport.govt.nz if you have any questions or comments.

Disclaimer

The contents of our social media accounts are intended for informational purposes only. The Ministry of Transport shall in no event accept any liability for loss or damage suffered by any person or body due to information provided on these sites or linked sites.

The information on our social media channels and all government websites is provided on the basis that persons accessing the website undertake responsibility for assessing the relevance and accuracy of its content.

These terms of use may be updated at any time without notice.

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