Community Connect is a targeted package aimed at making public transport more affordable.
From 1 May 2024, Community Connect provides:
- half price fares for Community Services Card holders
- half price fares on total mobility services
From 1 July 2023 until 01 May 2024, Community Connect provided:
- half price fares for Community Services Card holders
- half price fares for people aged 24 and under
- half price fares on total mobility services
- free fares for children aged 12 and under.
The work to date
Community Connect Baseline Survey
In 2022, the Ministry of Transport conducted baseline research to understand the transport attitudes, perceptions and behaviours of Community Service Card holders before the Community Connect programme launched in July 2023. The survey was run between August and October 2022 which was over the period that universal half price public transport fares were available.
Survey questions included respondents’ reasons for travel, their chosen modes of transport, and the impacts of costs and public transport issues on their travel choices.
Documents proactively released.
Below are documents approved for proactive release November 2022.